Refund Approval:
We are happy to exchange any item if we default on order, however exchange differences can be refunded if new product costs less than original item and will ask for difference if new product costs more than original item.
• Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
• If approved, the exchange difference will be processed within 9 business days and credited back to your original payment method.
Non-Refundable Items:
• Gift cards, sale items, customized orders, and undergarments.
Late or Missing Refunds:
If your refund hasn’t appeared after 10 working days, please check with your bank or payment provider before contacting us at refund@lerksea.com
Order Cancellation:
Orders can only be cancelled before they are dispatched.